{"id":618,"date":"2019-12-18T20:06:57","date_gmt":"2019-12-18T17:06:57","guid":{"rendered":"https:\/\/chatra.io\/blog\/?p=618"},"modified":"2019-12-18T20:07:16","modified_gmt":"2019-12-18T17:07:16","slug":"marketing-terms-you-need-to-know","status":"publish","type":"post","link":"https:\/\/chatra.com\/blog\/marketing-terms-you-need-to-know\/","title":{"rendered":"SaaS Owners: Here are 15 Marketing Terms You Need to Know"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">While reading a super fantastic guide of your favorite digital marketing expert, have you ever struggled to understand the complex terminology they use?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, I sure have.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is no shame in admitting that you aren\u2019t aware of every popular marketing term digital geeks are using today. Of course, with constantly improving and fast-moving technology, one can never know it all!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are you wondering if these digital marketing terms are important to SaaS owners at all?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One way or another, you will come across situations where you might need to understand the context and meaning of these fancy-schmancy marketing terms, in order to keep up with the rest of the industry.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So without any further ado, let\u2019s get you right to some of the many popular marketing terminologies that might help you understand the digital marketing spectrum better.<\/span><!--more--><\/p>\n<h1><span style=\"font-weight: 400;\">Business Blogging<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">This type of blogging has all properties of standard blogging, but with a twist. Business blogging is marketing centric &#8211; meaning that the content within this type of blog is created to execute on a full-fledged strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A business blog is aimed at driving traffic to the website, and then converting this traffic into leads. Great business blogs will find their place on top ranking pages on certain search terms or keywords on Google.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Basically, these types of blogs are result-driven, and are beneficial in two ways:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For the reader &#8211; in terms of value &amp;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For the website in terms of traffic, leads and sales too.<\/span><\/li>\n<\/ul>\n<h1><span style=\"font-weight: 400;\">Comparative Advertising<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">This type of advertising is used in marketing strategies when a company presents its product\/service as superior to its competitor\u2019s.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Usually, a comparative advertising campaign consists of ads that portray a side by side comparison of competitor and their own product like such:<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-619\" src=\"https:\/\/chatra.io\/blog\/wp-content\/uploads\/2019\/12\/pepsi.jpg\" alt=\"\" width=\"450\" height=\"266\" srcset=\"https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/pepsi.jpg 450w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/pepsi-300x177.jpg 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/p>\n<p><em><span style=\"font-weight: 400;\">This is a perfect example of a direct comparison in advertising. (<\/span><a href=\"https:\/\/beawaremarketingiseverywhere.wordpress.com\/2013\/10\/06\/comparative-advertising-smart-strategy-or-foul-game\/\"><span style=\"font-weight: 400;\">source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/em><\/p>\n<h1><span style=\"font-weight: 400;\">Chatbot<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">A chatbot is artificially intelligent software that conducts a conversation on behalf of a human. Generally, businesses use a chatbot for social media or<\/span><a href=\"https:\/\/chatra.io\/books\/guide-to-live-chat\/\"><span style=\"font-weight: 400;\"> live chat on their website<\/span><\/a><span style=\"font-weight: 400;\"> to ensure always-available customer support for their users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AI chatbots have become widely popular among businesses lately, not only because of automated chat services but also to perform different tasks for them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Did you know <\/span><a href=\"https:\/\/botsify.com\/blog\/lead-generation-for-real-estate\"><span style=\"font-weight: 400;\">chatbots can generate leads and convert them into sales<\/span><\/a><span style=\"font-weight: 400;\">? And customers can now order a pizza through a chat bot? Well, they now can\u2026\u00a0<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-620\" src=\"https:\/\/chatra.io\/blog\/wp-content\/uploads\/2019\/12\/chatbot.png\" alt=\"\" width=\"1182\" height=\"675\" srcset=\"https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/chatbot.png 1182w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/chatbot-300x171.png 300w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/chatbot-768x439.png 768w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/chatbot-1024x585.png 1024w\" sizes=\"(max-width: 1182px) 100vw, 1182px\" \/><\/p>\n<h1><span style=\"font-weight: 400;\">Churn Rate<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Churn rate is an important <\/span><a href=\"https:\/\/chatra.io\/books\/ultimate-guide-to-customer-conversation-metrics\/\"><span style=\"font-weight: 400;\">customer happiness metric<\/span><\/a><span style=\"font-weight: 400;\"> to measure the number of customers who have canceled and the value of revenue lost.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how to calculate churn rate:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Take the number of customers who left within a specific time period.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Then divide the total number of these lost customers with the total number of customers you had before they left (at the beginning of that time period).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Consider if you had 100 customers at the beginning of the month and had 80 customers remaining at the end of the month. The churn rate of this time frame would be 100-80\/100 = 20\/100 = 20%. Thus, your churn rate would be 20%.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Dynamic Content<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Dynamic content allows you to display various messaging on your website based on the visitor information you already have.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means you can use Smart CTAs for first-time visitors to provide them with a personalized message. The rest of the visitors who are recognized by your database will see a more in-depth CTA like an offer of a certain product or service they already showed interest in.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-621\" src=\"https:\/\/chatra.io\/blog\/wp-content\/uploads\/2019\/12\/levis.jpg\" alt=\"\" width=\"513\" height=\"620\" srcset=\"https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/levis.jpg 513w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/levis-248x300.jpg 248w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/p>\n<p><em><span style=\"font-weight: 400;\">\u00a0Caption: \u2018Dynamic Facebook retargeting banner ads displaying items that it considers relevant to the current user, based on past interactions with the website\u2019. Source: <\/span><a href=\"https:\/\/neilpatel.com\/blog\/boost-conversions-with-dynamic-content\/\"><span style=\"font-weight: 400;\">neilpatel.com<\/span><\/a><\/em><\/p>\n<h1><span style=\"font-weight: 400;\">Do-Follow Link<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">A do-follow link allows search engines to pass authority to the webpage linked within your website. Google will immediately recognize a do-follow backlink and will give juice to the linked website that you have allowed to follow from your webpage.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The more do-follow backlinks you receive on a certain URL, the more authority it will have in terms of SEO.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Evergreen Content<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Evergreen content is any valuable piece of information that is not situational or trend-based. It will stay useful for a reader today, next month or five years later from the day it was published. This type of content is considered timeless and has huge value for SEO because people will continue to visit for years to come.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Lead Nurturing<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Lead nurturing includes a set of efforts that you do in order to mature a lead with potential customers &#8211; usually involves building a relationship with these people and earning their trust.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, the process of building trust among your buyers on each stage of the sales funnel. The process involves focusing on marketing and communication to help them understand things and remove any hurdles in the journey &#8211; basically sticking by their side through and through.\u00a0<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Pay Per Click (PPC)<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">This type of advertising charges you a certain amount of money every time someone clicks on it. Pay per click ads are essential to direct traffic to the website of the advertiser.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If I would search for a CRM platform on google, my search results will show the websites who bid the highest for this keyword to be on the top spots of the Google results page.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-622\" src=\"https:\/\/chatra.io\/blog\/wp-content\/uploads\/2019\/12\/ppc.png\" alt=\"\" width=\"682\" height=\"662\" srcset=\"https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/ppc.png 682w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/ppc-300x291.png 300w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/p>\n<h1><span style=\"font-weight: 400;\">Product Matrix<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">A chart that describes different products and services a business offers and what features apply to each one of these products.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an easy way to understand what a product matrix is:<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-626\" src=\"https:\/\/chatra.io\/blog\/wp-content\/uploads\/2019\/12\/matrix.png\" alt=\"\" width=\"1110\" height=\"790\" srcset=\"https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/matrix.png 1110w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/matrix-300x214.png 300w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/matrix-768x547.png 768w, https:\/\/chatra.com\/blog\/wp-content\/uploads\/2019\/12\/matrix-1024x729.png 1024w\" sizes=\"(max-width: 1110px) 100vw, 1110px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Products matrices show each version of the same product in its respective columns. These matrices are based on a certain set of features as shown above. The version of the product will show the difference between one another in terms of each feature given.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Sales Funnel<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">A sales funnel is basically the whole of the sales process between a customer and the business. From prospecting to qualified lead to sales &#8211; as well as all the <\/span><a href=\"https:\/\/chatra.io\/blog\/7-writing-tips-to-make-your-email-marketing-more-effective\/\"><span style=\"font-weight: 400;\">advertising, sales and marketing processes in between<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Top-Level Domain<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">This type of domain is the highest level in the domain name system hierarchy on the internet. A top-level domain name is installed in the root zone of the namespace.\u00a0<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Unique Selling Proposition<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">A product\u2019s unique selling proposition is based on having better quality, better features, etc. than its competitors.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The benefit of a USP is that you don\u2019t need to compete only based on cost. Why would a customer pay more money for your product over your competitor\u2019s? Do you make it easer? Are your features more advanced?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re not sure what your USP is, don\u2019t worry! American Express has a great six-step plan to help you <\/span><a href=\"https:\/\/www.americanexpress.com\/en-us\/business\/trends-and-insights\/articles\/usp-101-how-to-uncover-your-unique-selling-proposition\/\"><span style=\"font-weight: 400;\">uncover what makes your product uniquely great<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Viral Content<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">A piece of content that becomes popular across the internet and spreads like wildfire. The most interesting aspect of viral content is that the creator doesn\u2019t know if the content will actually go viral!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Had fun learning something new today? Or did you know any of these terms already?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let us know in the comments below!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">Author: Areeba Khan<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Writer, Content Creator and Chatbot Enthusiast. Working as a Content Executive at <\/span><a href=\"https:\/\/botsify.com\/\"><span style=\"font-weight: 400;\">Botsify Inc.<\/span><\/a><span style=\"font-weight: 400;\"> A Business graduate with a background in Content Marketing, from Karachi, Pakistan.\u00a0<\/span><\/p>\n<p><b>Social profiles:<\/b> <a href=\"https:\/\/twitter.com\/Khan_Areeba23\"><span style=\"font-weight: 400;\">Twitter<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.linkedin.com\/in\/areeba-khan-792574138\/\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/medium.com\/@areeba.khan\"><span style=\"font-weight: 400;\">Medium<\/span><\/a><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>While reading a super fantastic guide of your favorite digital marketing expert, have you ever struggled to understand the complex terminology they use? Well, I sure have. There is no shame in admitting that you aren\u2019t aware of every popular marketing term digital geeks are using today. Of course, with constantly improving and fast-moving technology, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":623,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[57],"_links":{"self":[{"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/posts\/618"}],"collection":[{"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/comments?post=618"}],"version-history":[{"count":2,"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/posts\/618\/revisions"}],"predecessor-version":[{"id":627,"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/posts\/618\/revisions\/627"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/media\/623"}],"wp:attachment":[{"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/media?parent=618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/categories?post=618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chatra.com\/blog\/wp-json\/wp\/v2\/tags?post=618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}