author Sarah Blackstock

Sarah is a freelance writer for Supported Content and a former Happiness Engineer at Automattic. She creates content for SaaS and software companies about technology, customer support, and social media strategy, and prides herself on her ability to translate technical information into language an entry-level user can understand. She is also an organizer of Support Driven events and summits. When she’s not renovating her house in Dallas or studying law at the University of North Texas, you’ll find her baking in her (new) kitchen or reading romance novels. Connect with her on Instagram or on LinkedIn.