F inding the best place to post your job can be tricky: many places have certain connotations and reputations, and you want to make sure that where you post fits both the message that you are trying to send, and the type of applicant you’re looking to attract to your team. There are also specific sites to use if you are trying to find someone to work remotely, or if you want someone in office with you. Choosing a place to post your job that aligns with the role you’re hiring for is key as it ensures that you’re targeting the best possible audience. Here is a list of some of the best places where you can post your job listing for customer support team members.

In-office

Lots of support jobs are based within co-located offices across the world. It can be much more difficult to hire for an in-person role because you are restricted to a set location and the people that already live there. Given that, it’s especially important to be cognizant of where and when you are posting it, and how you are targeting your intended audience with the description. Here are some great places to post when looking for in-person roles:

• SupportDriven.com. Support Driven has a whole part of their website that is devoted to support jobs, both remote and in-office. This is a great place to post your job if you are a small company looking to attract people that genuinely and deeply care about support. They do charge a fee for posting to their site, so it may be good to talk to them to see what fits in your budget.
• Indeed.com. While Indeed is not limited to support jobs specifically, it is still a place where a lot of job seekers go to find roles that fit their abilities and strengths. Given that, it’s still a great place to post your job description, though you may have to weed through a larger amount of applicants that don’t necessarily fit what you’re looking for. Given the larger audience, the pay off of digging through heaps of extra applicants may be worth it: you may get some people that are excellent but wouldn’t have seen you on a smaller site.
• LinkedIn. LinkedIn feels like a necessary evil these days but has grown itself into quite the job market. Because of how much information it has aggregated, you can post your jobs and target people on a number of useful parameters, such as the applicant being within your market, or within your timezone. It also allows you to see if you have any second or third connections that might be a good fit for the role. People who are referred to a role are much more inclined to be excited by it.
• Dice.com. Dice is a site specifically for people looking for jobs in tech. Registered users are able to upload a resume, get salary information, store resumes and cover letters, and track jobs. As a job publisher, you are able to reach out to all eligible users that meet your criteria and also have them apply to you automatically.
• We Support. We Support is a popular newsletter for people that work in the support industry. In every newsletter, there is a section of jobs custom curated for the audience. Because they are located in New York, most of the listings are in New York City or remote. They also have excellent guidelines for the types of job listings that they will or won’t post.

Remote

Working remotely is incredibly attractive to a number of different types of people, but it also means that anyone from anywhere can apply to the role. Given that, you’re much more likely to get a larger number of applicants which a varying degree of experience and skill. There are several remote-specific job sites which will allow you to find anyone from the most entry-level support person to the most senior director of support. Some are specifically support focused, while others also allow for marketing, product, or even engineering job posts to be made. Here are a few of the top ones that we’ve found.

• Remotive.io. Remotive started as a bi-monthly newsletter for job seekers interested in working remotely, and has a series of useful blog posts and links to support good practices when working remotely. In addition to news about how to get hired at remote jobs and tips on life as a digital nomad, the newsletter also has a robust listing of remote positions. Remotive’s job listings are broken down by job type — sales, support, product engineering, marketing — which means that if it works well for your hunt for an excellent remote employee, another department within your company could use it too.
• Flexjobs. FlexJobs has multiple remote job categories, so they aren’t just for support employees. The neat thing about Flexjobs is that you can include anything from freelance gigs to part-time work, to full-time jobs, with your listings varying from entry-level to executive. Flexjobs screens both their job postings and the applicants, so unlike some of the other larger sites, you won’t have to dig through any people spam applying for jobs. This is one of the first places people look for remote opportunities and is a great place to list your jobs.
• Remote.co. This site actually curates their listings from the ones submitted to their site and tries to limit it to roles that they know would fit their target audience. Because of that, it means that many of the applicants are high-quality and care about making a career in their chosen area. The listings are focused on customer service positions, design opportunities, developer jobs, recruiter and HR roles, sales jobs, and writing.
• Justremote. Justremote allows for job hunters to search through a number of unique parameters, which makes it one of the easier platforms for people on the lookout for awesome opportunities to use to find roles that suit them. For example, if you post a role that is specifically looking for individuals able to cover the timezone of the western United States, people looking for jobs in that region will see that role first. That means you’ll never have to have the “so, we’re looking specifically for someone in this timezone…” conversation with a candidate again.
• We Work Remotely. This site is very close to a traditional job board with very few bells and whistles. It’s a catch-all of remote, work from home and telecommuting jobs in customer service, to web design, to programming. We Work Remotely’s stated goal of “finding the most qualified people in the most unexpected place,” means that they’ll help connect you to over 130,000 monthly users to find your most ideal candidate in no time.