Help Scout integration

2 minutes to set up

Help Scout is a simple and easy to use Help Desk system.

Integration will auto-deliver chat transcripts and offline messages as conversations to your mailbox. In addition, Chatra moves the customer information, such as a URL of a page a message was sent from, email address, name, IP address, location and browser/OS, into a separate note.

To set up the integration:

1. Open Help Scout integration page in Chatra dashboard (log in to Chatra or sign up if needed).

2. Follow 2 simple steps on the integration page.

3. Enjoy!