Chatra seamlessly installs on Shopify stores in one click. It allows you to view the list of customers who are currently online and see the contents of their carts:
You can start a conversation with any customer manually or via configurable automatic targeted messages.
Chatra Bot collects contact information when you are offline or unavailable to chat, so that you can get back to customers even if they left your site.
Go to the Chatra app page on Shopify and press the Add app button.
To connect an additional Shopify store to the same Chatra account log into that store’s admin dashboard and repeat the first step.
If you are using an Online Store 2.0 theme, please make sure the widget is visible to your website visitors after you install the app.
Press the Manage installation button. It will open the App embeds settings page on Shopify.
Enable the toggle next to the Chatra — Live Chat & Chatbot and press Save. Done!
To add the chat widget to your store, sign up with Chatra:
Free one-click registration.
If you already have an account, follow these simple steps:
Log in to your Shopify admin panel and go to Online Store → Themes.
Choose the Customize button on the right.
On the left side, click on the ... menu button next to the name of your Theme and select Edit code. It will open the code editor in a separate tab.
theme.liquid template file under the Layout folder.
Find the closing
</body> tag in the template code.
<script src="https://call.chatra.io/static/js/shopify.js" async></script>
Click Save. Done!